If you owned a Class Printer (as listed in FAQ 5) during the period from March 1, 2015 through December 31, 2017, then you may be eligible to receive payment. Class Members must submit a valid claim with or without documentation no later than March 8, 2019 to get payment. Claim Forms submitted or postmarked after this deadline will be deemed untimely and will not accepted.
To get money from the Settlement, you must be a Class Member who experienced a print interruption while using a non-HP ink cartridge in a Class Printer. In addition to compensation for lost time, you can get reimbursed for out-of-pocket expenses like the cost of replacement cartridges, a replacement printer, and/or printing or printer repair services.
To make a claim, you must confirm or provide your current contact information, and swear to certain facts listed in the Claim Form that show you are eligible to get money from the Settlement. Then, you have two options: you can make a claim and attach documentation of your losses (for example, receipts), or you can make a claim without attaching documentation by providing the information requested on the Claim Form about the print interruption that you experienced.
|Option 1: Documented Claim||Option 2: Claim Without Documentation|
Make a claim and provide documentation of losses. Fill out the Claim Form and submit documentation (e.g., receipts, payment card statements, or photographs) of out-of-pocket expenses that resulted from the print interruption. Expenses may include amounts paid for replacement cartridges, a replacement printer, and/or printing or printer repair services.
Documentation that is provided must be clean, readable copies. Originals will not be returned to you.
Make a claim without documentation of losses. You can fill out the Claim Form and submit it without documentation of losses. However, you must provide (1) the printer model that the interruption occurred on, (2) the month and year when the print interruption occurred, (3) the brand of non-HP cartridges installed in the Class Printer at the time, and (4) the seller from which those cartridges were purchased.
The Claims Administrator will review your submission and determine your payment. Documented Claims will be paid in full before claims without documentation are paid.
All Claim Forms must be submitted online or postmarked no later than March 8, 2019.